Privacy Policy

Privacy Policy

1. Introduction

Welcome to "Our Sistahood" LMS, a platform dedicated to empowering women through education and community. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Collection of Personal Information

a. Types of Information Collected

We collect the following types of personal information:

  • Registration Data: This includes your full name, email address, username, password, and any other information required for account creation.

  • Profile Information: You may choose to provide additional details such as your profile picture, educational background, professional interests, and a short bio.

  • Course Content: Any content you create, upload, or share on the platform, including course materials, assignments, comments, forum posts, and messages.

b. Method of Collection

We collect personal information directly from you when you register on our platform or interact with our services. We may also collect information through cookies and similar technologies as described in our Cookie Policy.

3. Use and Disclosure of Personal Information

We use and disclose your personal information for the following purposes:

  • Providing Services: To deliver our educational content, facilitate communication among users, and personalize your experience on the platform.

  • Improving Our Platform: Analyzing user behavior and feedback to enhance our services, develop new features, and make improvements.

  • Communication: Sending you important updates, announcements, newsletters, and promotional materials related to our platform.

  • Security: Protecting against unauthorized access, fraud, or misuse of our platform.

  • Legal Compliance: Complying with applicable Australian laws, regulations, and responding to legal requests or investigations.

4. Cross-Border Disclosure

We may disclose your personal information to service providers located outside of Australia. When doing so, we will take reasonable steps to ensure that these entities also comply with Australian privacy laws and the APPs.

5. Access and Correction of Personal Information

You have the right to access and correct your personal information held by us. To request access or correction, please contact us at info@oursistahood.com.au.

6. Security of Personal Information

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or modification. We implement security measures in line with industry best practices.

7. Cookies and Tracking Technologies

We use cookies and similar technologies as described in our Cookie Policy to collect information about your usage patterns and enhance your experience.

8. Complaints and Concerns

If you have concerns about the handling of your personal information, you may contact us at info@oursistahood.com.au. We take privacy-related complaints seriously and will investigate and respond to any concerns in accordance with Australian privacy laws.

9. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any substantial changes through our platform or via email.

10. Data Deletion Right

You have the right to access, rectify, object to, or erase the data maintained by us. You may request a change/deletion to your personal data by contacting us by referring to the issue, email at info@oursistahood.com.au If you believe our processing of your personal data protection laws, you have a legal right to initiate a complaint with supervisory authority. Don't hesitate to contact us if you find any issues.

Instructions for Requesting Data/Account Deletion

To request data/Account deletion, users may send an email to info@oursistahood.com.au from the email address that is valid or registered with the app data. The subject line of the email should read 'Note Cloud data deletion request' and the email should include all necessary details.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our Privacy Officer at info@oursistahood.com.au.